Known Issue
Incorrect Column Sorting in Files and Folders Component
Date: September 11, 2024
CDM Version: 2.68
A sorting issue occurs in the files and folders component using the “Owner” column. When users click on the “Owner” column header to sort, this sorting remains active even when subsequently clicking on other column headers. This results in an incorrect display of data and hinders efficient document navigation.
Symptoms
- After sorting by the “Owner” column, clicking on other column headers does not affect the sort order.
- The sort order remains fixed on “Owner” regardless of which other column is selected for sorting.
- Users cannot effectively sort by other columns when the “Owner” sorting is active.
Workaround
Until a permanent solution is available, users can apply the following workaround:
- Fully refresh the page after sorting by the “Owner” column.
- Use alternative sorting options, like the columns “Name”, “Category”, “Description”, “Size” or “Last Modified”.
Impact
This issue may negatively affect the user experience and reduce document management efficiency. It hinders users in quickly finding and organizing documents based on various criteria.
Status
Our development team is aware of this issue and is working on a solution. We aim to resolve this matter as soon as possible in a future update of the Cartularius Document Management app.
Additional Information
- This issue only occurs with the “Owner” column and does not affect other sorting options within the app.
- The app’s search functionality remains fully operational and can be used as an alternative for finding specific documents.
We appreciate your patience and understanding while we work on a solution. For further questions or support, please contact our customer service at .